Your Facility. Fully Visible.
Always Accountable.
Facilities 365 is FGS's in-house-built client portal — giving property and facility managers a single place to submit requests, track progress, view inspection scores, and hold us accountable for every service we deliver.
Talk to Our Team
Built by FGS. Owned by FGS. Designed around your operations.
What Is Facilities 365Technology Built
for the Way We Work
Most facility management software is built for the masses and adapted to fit. Facilities 365 was built from the ground up around FGS's operations and the real needs of our clients — giving you a platform that actually reflects how your services are delivered.
Because FGS owns and develops the platform, we can tailor it to our processes, expand it as your needs grow, and ensure it serves as a true accountability layer between our team and yours.
- Developed in-house — not white-labeled or third-party
- Centralized hub for all FGS services: janitorial, maintenance, and more
- Real-time cleaning scores, inspection reports, and ticket tracking
- Direct line to your dedicated FGS Account Manager
- Accessible 24/7 from any device
See Exactly What Happens at Your Facility
Every screen in Facilities 365 is built around one goal: giving clients complete visibility and control over their facility services.
Your Facility at a Glance.
The home dashboard gives you a real-time overview of all open tickets, recent activity, and service status across your facility — so nothing falls through the cracks.
- Open, in-progress, and resolved ticket views
- Priority tagging: Low, Medium, High
- Location-specific tracking
- Direct line to your FGS Account Manager
Illustrative Facilities 365 dashboard — features and data shown for demonstration purposes.
Illustrative Facilities 365 dashboard — features and data shown for demonstration purposes.
Request Additional Services.
Need an extra cleaning shift, additional supplies, or a one-time special service? Submit a request directly through the portal — no phone calls, no email chains. Your FGS team receives it instantly.
- Specify the service needed and location
- Set priority: Low, Medium, or Urgent
- Attach photos or notes for context
- Requests route directly to your FGS team
Flag an Existing Issue. Get It Resolved.
Spot a missed cleaning, a supply shortage, or a quality concern with an existing service? Report it directly through the portal. FGS management is notified and the ticket is tracked through to resolution.
- Describe the issue and exact location
- Attach photos as supporting evidence
- FGS management is notified on submission
- Full audit trail from report to resolution
Illustrative Facilities 365 dashboard — features and data shown for demonstration purposes.
Know Your Score.
See the Trend.
Facilities 365 tracks cleaning inspection scores over time — broken down by area, rated by supervisors and clients, and displayed as a trend so you always know if performance is improving or needs attention.
- Area-by-area score breakdown after every inspection
- Trend view shows improvement or decline over time
- Supervisor and client ratings captured separately
- Scores tied directly to your service agreement standards
Built for the People Who Manage Facilities
Facility Managers
Submit cleaning requests, report problems, view inspection scores, and track service completion across your building — all in one place.
Property Managers
Oversee multiple buildings, tenants, and maintenance needs with a unified view of tickets, planned work, and service history.
Corporate Clients
Coordinate janitorial and facility services across multiple locations with consistent reporting and a direct line to FGS management.
Ready to Take Control of Your Facility?
Facilities 365 access comes with every FGS service agreement.